Refund policy

What we sell

We sell lifetime access to a single practice test. The test is linked to your account; you can retake it as often as you like and see its solutions and your results. An account is required to buy.

Purchases are final

• A test unlocks in your account the moment you buy it, so the digital content is delivered immediately. Purchases are therefore final and not refunded, except in the cases below or where the law requires it.
• When a refund is issued, access to the test unlocked by that purchase ends. Attempts you already made and your result record are not deleted.

When something goes wrong on our side

If you were charged in error or charged twice, or a test you bought does not work as described and we cannot fix it, write to us and we will refund the affected amount.

Your legal rights

Nothing in this policy limits the rights you have under the consumer protection law of your country.

How to request a refund

Write to us from the email address you used at checkout and include your order number, or reply to your receipt email. Approved refunds go back to the original payment method, usually within 5 to 10 business days depending on your bank.